Information that we collect from you
When you visit this Website or enter your details on this Website, you may be asked to provide certain information about yourself including your name and contact details. This data is stored securely with encrypted password protection and is not, under any circumstances, sold to or shared with third parties.
Country Lane Limited may also collect information about your usage of this Website as well as information about you from emails or letters you send to it.
Use of your information
Country Lane Limited gathers this information to allow it to process your enquiries. The relevant information is then used by us to communicate with you on any matter relating to your enquiry. We may also use and analyse the information we collect so that we can administer, support, improve and develop our organisation.
We may ask you for information when you report a problem with the website in order to verify your identity. In particular, we may use your information to contact you about important changes or developments to the website or our organisation.
Further, where you have consented by any means, we might also use your information to let you know about other operations which may be of interest to you and we may contact you by post, telephone or fax, as well as by email.
If you change your mind about being contacted in the future, please let us know by sending an email to firstname.lastname@example.org.
All comments, queries and requests relating to the use of your information are welcomed and should be addressed to the Information Officer. If you have any complaints about how your data is used by Country Lane Limited, please contact us and we will respond within 28 days.
If you feel your complaint has not been addressed in a satisfactory matter, you may contact the ICO who regulate data use and protection in the UK.